Launching New Digital Ventures

Episode 1 Reinventing Insurance Podcast

Paul Ricard

7 min read

Our Reinventing Insurance podcast explores best practices for taking a CustomerFirst approach to innovation within Insurance. Throughout this series, host Paul Ricard discusses lessons, challenges, and new ways of working with guests who will share their first-hand experiences.

Join us, for our pilot episode with Michael Keany, Head of Oliver Wyman's Studio and a partner in our Digital practice. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success.

At Oliver Wyman, we work with leading property and casualty, life, and health insurers and reinsurers to create strategic and innovative breakthroughs. We operate across three core areas: strategy, operations, and finance, and our Insurance team approaches the marketplace through the lens of clients, who are struggling with expensive distribution models, persistently high-cost operations, fragmented legacy systems and multiple layers of intermediation between insurers and the end customer. 

We are at the forefront of supporting and driving work globally to reimagine the future of the insurance industry and drive transformational value growth for customers, shareholders, and societies.

Subscribe for more on: Apple Podcasts | Spotify | Google | Amazon Music

Featured Guest

Throughout his career, Michael Keany has focused on helping organizations and brands take advantage of emerging business and technology disruptions to strategically architect, design, and develop disruptive products, services, and experiences, enter new markets, and profitably grow new businesses.

Michael has deep digital expertise in both B2B and B2C. He is currently Chief Transformation Officer at West Monroe Partners, an integrated digital advisory services and product design firm. Prior to this, Michael was a Partner in the digital practice at Oliver Wyman, focused on building new innovative products, services and ventures for incumbent firms.

Our Host

Paul Ricard is a Partner and Head of Asia Pacific Insurance and Asset Management at Oliver Wyman, as well as a member of the CustomerFirst platform, which focuses on designing and building digital solutions, starting with customer needs and challenges.

Paul has worked with large financial-services institutions across the Americas and Asia-Pacific regions. He is also actively connected with the Insurtech and Fintech communities, and has facilitated strong ties between Insurtechs and incumbents.

His areas of expertise include designing and building greenfield digital solutions and implementing large-scale digital transformations.

    Our Reinventing Insurance podcast explores best practices for taking a CustomerFirst approach to innovation within Insurance. Throughout this series, host Paul Ricard discusses lessons, challenges, and new ways of working with guests who will share their first-hand experiences.

    Join us, for our pilot episode with Michael Keany, Head of Oliver Wyman's Studio and a partner in our Digital practice. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success.

    At Oliver Wyman, we work with leading property and casualty, life, and health insurers and reinsurers to create strategic and innovative breakthroughs. We operate across three core areas: strategy, operations, and finance, and our Insurance team approaches the marketplace through the lens of clients, who are struggling with expensive distribution models, persistently high-cost operations, fragmented legacy systems and multiple layers of intermediation between insurers and the end customer. 

    We are at the forefront of supporting and driving work globally to reimagine the future of the insurance industry and drive transformational value growth for customers, shareholders, and societies.

    Subscribe for more on: Apple Podcasts | Spotify | Google | Amazon Music

    Featured Guest

    Throughout his career, Michael Keany has focused on helping organizations and brands take advantage of emerging business and technology disruptions to strategically architect, design, and develop disruptive products, services, and experiences, enter new markets, and profitably grow new businesses.

    Michael has deep digital expertise in both B2B and B2C. He is currently Chief Transformation Officer at West Monroe Partners, an integrated digital advisory services and product design firm. Prior to this, Michael was a Partner in the digital practice at Oliver Wyman, focused on building new innovative products, services and ventures for incumbent firms.

    Our Host

    Paul Ricard is a Partner and Head of Asia Pacific Insurance and Asset Management at Oliver Wyman, as well as a member of the CustomerFirst platform, which focuses on designing and building digital solutions, starting with customer needs and challenges.

    Paul has worked with large financial-services institutions across the Americas and Asia-Pacific regions. He is also actively connected with the Insurtech and Fintech communities, and has facilitated strong ties between Insurtechs and incumbents.

    His areas of expertise include designing and building greenfield digital solutions and implementing large-scale digital transformations.

    Our Reinventing Insurance podcast explores best practices for taking a CustomerFirst approach to innovation within Insurance. Throughout this series, host Paul Ricard discusses lessons, challenges, and new ways of working with guests who will share their first-hand experiences.

    Join us, for our pilot episode with Michael Keany, Head of Oliver Wyman's Studio and a partner in our Digital practice. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success.

    At Oliver Wyman, we work with leading property and casualty, life, and health insurers and reinsurers to create strategic and innovative breakthroughs. We operate across three core areas: strategy, operations, and finance, and our Insurance team approaches the marketplace through the lens of clients, who are struggling with expensive distribution models, persistently high-cost operations, fragmented legacy systems and multiple layers of intermediation between insurers and the end customer. 

    We are at the forefront of supporting and driving work globally to reimagine the future of the insurance industry and drive transformational value growth for customers, shareholders, and societies.

    Subscribe for more on: Apple Podcasts | Spotify | Google | Amazon Music

    Featured Guest

    Throughout his career, Michael Keany has focused on helping organizations and brands take advantage of emerging business and technology disruptions to strategically architect, design, and develop disruptive products, services, and experiences, enter new markets, and profitably grow new businesses.

    Michael has deep digital expertise in both B2B and B2C. He is currently Chief Transformation Officer at West Monroe Partners, an integrated digital advisory services and product design firm. Prior to this, Michael was a Partner in the digital practice at Oliver Wyman, focused on building new innovative products, services and ventures for incumbent firms.

    Our Host

    Paul Ricard is a Partner and Head of Asia Pacific Insurance and Asset Management at Oliver Wyman, as well as a member of the CustomerFirst platform, which focuses on designing and building digital solutions, starting with customer needs and challenges.

    Paul has worked with large financial-services institutions across the Americas and Asia-Pacific regions. He is also actively connected with the Insurtech and Fintech communities, and has facilitated strong ties between Insurtechs and incumbents.

    His areas of expertise include designing and building greenfield digital solutions and implementing large-scale digital transformations.

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