Earlier this year, Oliver Wyman, in conjunction with the Consumer Bankers Association (CBA) set out to better understand these challenges, help banks learn from each other, and ultimately improve the small business lending landscape in the United States. To do this, we worked with many of the leading banks in the nation – collecting detailed data and conducting management interviews to understand the state of their small business lending operations, and identify commonalities in the path forward.
Our hope is that this work, summarized in our report Partnering with Main Street – Opportunities for Growth in Small Business Lending, will serve as a catalyst in accelerating the good work underway at many banks and cause others to think more deeply about how they can better support their communities and their shareholders.
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