Underwriter of the Future: Secrets to Success in the Commercial Insurance Market: 2012-2022

The commercial insurance market is about to undergo significant change, in both the SME and large commercial segments. While some changes are already visible, such as the impact of technology in SME distribution, others are less well defined or are yet to emerge. But what should insurance companies and individuals do to position themselves as leaders of the future? What will the changes mean for organizational focus, culture and the skills agenda?

Oliver Wyman and The Chartered Insurance Institute have published a new report, Underwriter of the Future: Secrets to Success for Underwriters in the Commercial Insurance Market: 2012-20122, which sets out to answer these questions. The report, which is based on input from numerous industry participants including insurers, reinsurers, brokers and service providers, argues that the leading insurers in ten years’ time will operate very differently to those operating today.

In the following video, Christopher Sandilands, Senior Manager in Oliver Wyman's Europe, Middle East & Africa Insurance practice and one of the report's authors is interviewed by David Williams, Claims & Underwriting Director at AXA Insurance and Chair of the Chartered Insurance Institute Underwriting Faculty, to discuss the findings of the report.