It is increasingly obvious that the new requirements set forth by post-crisis regulation will squeeze banks' profitability. Banks will be forced to make new investments in data, reporting, and compliance infrastructure - driving up operating and IT costs - while also losing some revenue sources and facing increasing capital requirements.
In response, banks will need to move quickly, and in multiple directions: simultaneously investing in new capabilities and infrastructure, while also seeking radical increases in efficiency and lower-cost operating models. The most successful banks of the next decade are likely to do things not just better, but fundamentally differently from today.
In this Oliver Wyman Point of View, Ops and IT Investment in the New Decade: Necessity as the Mother of (Re-) Invention, we discuss what bank operations and IT executives should do in the face of strong regulatory and macroeconomic headwinds.
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