// . // Transportation And Services // Travel And Leisure

What We Do

With so many options, so much flexibility, and increasingly higher expectations, the 21^st century traveler seeks experiences that go beyond the vacations and business trips of yesteryear. We advise travel and leisure companies – hotel, airlines, passenger rail and bus operators, theme parks, cruise operators, gaming and lottery companies, tour operators and travel agencies, and concessionaires – how to develop growth strategies to improve their business and captivate these exacting customers.

What We Think

The Evolution of Airports

Travel trends in the next 30 years

SXSW 2023

Today’s consumers want to travel, but they expect venues to be cleaner and adventures to benefit their health and the planet

Global Fleet and MRO Market Forecast 2023-2033

A forecast update on the global commercial airline fleet and aftermarket for 2023

Post-COVID Trends in the Airline Economic Analysis

Airline networks have transitioned to achieve more efficient operations, while accommodating a post-pandemic resurgence of leisure travel

Leisure travelers are embracing generative AI for trip planning, which is creating opportunities and challenges for the travel industry

Generative AI’s Influence on Leisure Traveler Behaviors

Safe And Seamless Traveler Journey: Global Guidelines

This report was written in collaboration with the World Travel & Tourism Council

Significant headwinds remain as industry navigates challenges such as tight labor markets, higher operating costs, and supply chain snarls

Global Aviation Takes Off Again

Next-Gen Pilots

Our Flight Operations Brief, based on a global survey and extensive interviews with industry leaders, explores the industry's resurgence

Happy Customer Healthy Company

How to make the (gold) rush to personalize travelers’ experiences profitable for travel companies

A DIGITAL IDENTITY FOR SAFER, HEALTHIER TRAVEL

Governments, industry associations, and travel providers must join forces and take immediate action to define standards for each component of the traveler digital profile.